FrequentlyAsked

Please download and complete the Customer Records Amendment Form and submit the form in person with the address corrected to United Securities Limited. The form is also available from any Access Bank branch. The address will be corrected on the Register immediately.
 

To change your signature you will be required to submit your current specimen signature confirmed by a Bank with a formal letter from the shareholder addressed to the registrar, United Securities Limited, showing both the old and the current signatures.

• You can access the status of the verification through USL’s Web site or through Access Bank Plc’s website

• You can also call the IR department on 012364130

 

To prevent trading by your stockbrokers you should write to the Registrars and instruct them to place a caution on your account or flag your account ‘No trades’.
 

• A stale warrant can only be re-validated by the Registrars.

• The stale warrant should be forwarded for revalidation after completing the Revalidation Form via the post, taken to USL personally, or routed through a stockbroker with appropriate authorisation from the shareholder.

• A stale warrant can be revalidated immediately upon receipt by the registrar.

Please download and complete the Transmission Documents Checklist. The shares of the deceased person will be transferred to his/her Estate as soon as all necessary documents have been received and verified.

It will take 48 hours in the absence of any irregularities
 

Kindly visit any of our branches nationwide with a proof of ownership or purchase of the public offer shares and a replacement draft for your return money will be issued to you.
 

• If you need to get a share certificate please download and complete Non-receipt of Share Certificate form, attach a police report or court affidavit and submit the form in person to United Securities Limited or any Access Bank Branch. The form is also available from any Access Bank branch. The share certificate will be re-issued within 5 days and can be collected from a prearranged branch or at our offices. Alternatively, we can arrange to have the certificate mailed to you.

• If you would like to apply for an e-certificate. Please fill in the e-Share Certificate Replacement form and submit the completed form to USL or any of our branches for processing and the direct crediting of the units of shares into your CSCS account as specified on the form

Please download and complete Non-receipt of Dividend Warrant form and submit the form in person to United Securities Limited or any Access Bank Branch. 

The form is also available from any Access Bank branch. The warrant will be processed and replacement warrants issued for outstanding payments. The replacement warrant can be collected from the USL offices or mailed to you.

• If you need to get a share certificate please download and complete the Non-receipt of Share Certificate form, and submit the form in person to United Securities Limited or any Access Bank Branch. The form is also available from any Access Bank branch. The share certificate will be re-issued within 5 days and can be collected from a prearranged branch or at our offices. Alternatively, we can arrange to have the certificate mailed to you.

• If you would like to apply for an e-certificate, please fill in the e-Share Certificate Replacement form and submit the completed form to USL or any of our branches for processing and the direct crediting of the units of shares into your CSCS account as specified on the form.

• The Bank undertook a share capital reconstruction exercise in 2006. As a result of this your shareholding post reconstruction is 50% of what it was prior to the reconstruction exercise

Please download and complete the Consolidation of Accounts form and submit the form in person to United Securities or any Access Bank Branch. The form is also available from any Access Bank branch. This request will be treated within 5 days

Kindly visit any of our branches nationwide with a proof of ownership or purchase of the public offer shares and the stale return money draft will be re-validated immediately.
 
 

We require a written instruction from the signatory to the stock account in order to place a caution. This should be in the form of a letter signed by the authorised signatory requesting the caution.

 
 

• In order to trade on your shares you will need to engage the services of your stockbrokers. If you do not have a stockbroker we suggest that you request the list of approved Stockbrokers from the Nigerian Stock Exchange.

• The stockbrokers will then present your share certificate to the Registrars for verification and dematerialization and the units of shares will be credited into your CSCS account.

 
 

• The loss of a share certificate must be brought to the attention of the Registrars immediately and you will need to provide a police report on the theft.

• Please download and complete Non-receipt of Share Certificate form and submit the form in person to United Securities Limited or any Access Bank Branch. The form is also available from any Access Bank branch. The share certificate will be re-issued within 5 days and can be collected from a prearranged branch or at our offices. Alternatively, we can arrange to have the certificate mailed to you.

• If you would like to apply for an e-certificate please fill in the e-Share Certificate Replacement form and submit the completed form to USL or any of our branches for processing and the direct crediting of the units of shares into your CSCS account as specified on the form.

Please download and complete the Customer Records Amendment Form and submit the form in person along with your share certificate(s) in the wrongly spelt names to United Securities Limited. The error will then be corrected and new share certificate(s) issued in the correct name.